Shipping Policy for ThemangoMatrix.com
Welcome to ThemangoMatrix.com! As a digital product website, our shipping policy is designed to provide clarity and transparency regarding the delivery of your purchases.
Delivery of Digital Products
- Instant Access
- Upon successful payment, all digital products will be delivered instantly via download links provided on the order confirmation page and sent to your registered email address.
- Email Delivery
- Please ensure the email address provided during checkout is accurate and accessible. If you do not receive your email within 24 hours of purchase, kindly check your spam or junk folder before contacting us.
- Account Access
- For registered users, purchased digital products will also be available in your account under the “My Purchases” or “Downloads” section.
Non-Delivery Issues
If you experience issues accessing or downloading your purchased digital products, please contact our support team at [Insert Support Email] with the following details:
- Your order number
- The email address used during purchase
- A brief description of the issue
We aim to resolve all inquiries within 1-2 business days.
Refunds and Returns
As digital products are delivered electronically, we generally do not accept returns or issue refunds once the product has been successfully downloaded. For more details, please review our [Refund Policy].
Technical Support
If you encounter technical difficulties accessing or using the digital products, our team is here to help. Please reach out to us at contact@themangomatrix.com or visit our Help Center for troubleshooting tips.
Contact Us
For any questions regarding our shipping policy, feel free to contact us at:
Email: contact@themangomatrix.com
Thank you for choosing ThemangoMatrix.com. We’re committed to delivering value and exceptional service with every purchase!